One of the unique aspects of our business is the repolishing service that we offer to our customers. Whether you purchased your cookware last year or 5 decades ago, your cookware can be sent to our factory for a nominal fee to be polished and buffed to a high shine again. Keeping your cookware in sparkling condition has never been easier. Your nearest AMC Consultant Support Centre will assist you with your repolishing requests and assist if the factory needs to repair your cookware.
Please note that our repolishing service has closed for 2023 and will reopen on the 8th January 2024.
We know your cookware works hard, and that over time it may start to lose its AMC shine. That’s why AMC offers a repolishing service that will put the sparkle back in your cookware at a nominal cost.
How do I do this?
- Take your cookware to your nearest AMC Consultant Support Centre.
- Pay upfront for the repolishing.
- When your repolished cookware is completed it will be returned directly to you.
If you live far from an AMC Consultant Support Centre, you can courier your repolishing:
- Select the CSC you would like to courier to.
- If possible, call the CSC and advise that you will be sending your cookware.
- When packaging your cookware for the courier, include contact information with more than one phone number in the box.
- Our CSC administrator will call you once your cookware arrives and advise the cost. The process will then continue as normal.
- Repolishing usually takes 4 - 6 weeks, but you may need to wait longer depending on demand. If you have a few items that you want repolished, decide if you’d like to do them all at once or only a few at a time.
- If demand for repolishing is too high, we reserve the right to temporarily suspend acceptance of new repolishing orders.
- Cookware can be very badly burnt and come back looking amazing from repolishing. Do be aware though that dents, scratch marks and pitting cannot be removed and these can become more visible against the high shine after repolishing. Pitting is the presence of small holes and mild corrosion on the stainless steel. This happens when cookware is cleaned with harsh chemicals or foods rich in salts and halogens are stored in the cookware.
- We do not have stock of the old screw-on long handles required for certain items of cookware. If you would like to repolish cookware with these handles, please contact our Customer Service Department.
- The AMC Urn will be polished on the outside only.
Included in the repolishing cost is the replacement of black side handles and lid knobs (excludes black long handles from AMC Skillets and Chef's Pans). If preferred, your AMC Visiotherm can be replaced at 50% of the current retail price.
I would like to record my thanks for the good service I have received from AMC.I sent 2 saucepans to be repaired/re-polished. One could not be repaired and was replaced with a new one.The other was re-polished and looks like new! I cannot remember when I bought these saucepans….It was in the early days of my married life and I was married 46 years ago! I don’t know another company that really would honour the life-time guarantee.- J. Hully 08/2010
I just want to say that I received my pots back and that they are so beautiful that I really don't want to cook in them. Would you please be so kind and to thank your Head Office for the wonderful job they did to pots that was 37 years old and look terrible.- I. Cuendet 02/2012
Baie dankie vir die pragtige manier waarop julle my AMC kastrolle hersien het. Ek is baie beindruk en tevrede met julle flinke diens en kan dit vir enigiemand aanbeveel om die kastrolle weer skoon te maak.- E. Herbst, 01/2014
Just a quick note to say that we have just recently had three pots repolished, with handle replacements, and the end result is amazing! Despite the pots having been in our family for over thirty years, they still continue to deliver excellent cooking results and now look like new again. Well done!- R Worship 09/2014